Did you know that within the first seven seconds of meeting people, they have already formulated their first impressions of you?

Did you know that when your body language is out of alignment with your verbal message, people believe what they see and not what you say?

Did you know that your business colleagues are constantly telling you what they think and feel - but that it often has nothing to do with the words they use?

Nonverbal communication is more powerful and primitive than verbal expression. The tiniest gesture, like the way people stand or enter a room, speaks volumes about their confidence, self-worth, and credibility. And the way you sit, stand or look at others reveals more about your true intent than you realize.

• How to gain the "seven second advantage" and make a lasting positive impression.
• How to project confidence and credibility.
• How to decode the silent signals of agreement, anger, discomfort, resistance, high/low confidence, deception, and boredom.
• How to use body language to build or break rapport.
• How to optimize the power of touch.
• How to interpret the five "C's" of reading body language (congruence, context, culture, clusters, consistency).

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